Terms & Conditions slotsmy

Acceptance of Terms

By accessing, registering or using any part of the slotsmy platform, you acknowledge that you have read, understood and agreed to be bound by all the terms and conditions contained in this document, together with the Privacy Policy and Responsible Gambling Policy which form part of this agreement.

slotsmy reserves the right to update or modify these terms at any time without prior notice. Changes will take effect immediately upon publication on the website. Continued use of the platform after changes are published is considered your acceptance of the latest version of those terms.

Account Eligibility and Registration

To register and maintain an active account with slotsmy, you must meet all of the following requirements:

• Be at least 21 years of age on the date of registration.
• Have full legal capacity to enter into a binding agreement.
• Register only one (1) personal account. Holding multiple accounts is strictly prohibited.
• Provide accurate, complete and current personal information during registration.
• Not be listed on any self-exclusion programme or prohibited from gambling activities by any relevant authority.

slotsmy reserves the right to request identity verification documents at any time. Failure to provide the requested documents within the specified period may result in temporary account suspension.

Deposits, Withdrawals and Payment Methods

slotsmy supports a range of payment methods for the convenience of members in Malaysia. All financial transactions are subject to the following conditions:

• Minimum deposit: RM20 for each supported payment method.
• Minimum withdrawal: RM50 for each withdrawal request.
• Withdrawal processing time: Within 1 hour from the time the request is approved.
• Accepted methods include Touch 'n Go eWallet, DuitNow, online banking via FPX, Boost, ShopeePay and cryptocurrencies (USDT, BTC, ETH).
• Withdrawals may only be made using the same method as the deposit or a method that has been verified by the slotsmy team.

Bonus Policy and Wagering Requirements

All bonuses and promotions offered by slotsmy — including the welcome bonus — are subject to wagering conditions that must be met before any bonus-related withdrawals are processed.

Welcome Bonus: slotsmy offers a 100% match on the first deposit up to a maximum of RM1,500. The wagering requirement is 15 times the bonus amount received. Calculation examples:

• Deposit RM100 → Bonus RM100 → Balance RM200 → Wagering requirement: RM100 × 15 = RM1,500
• Deposit RM3,200 → Bonus RM1,500 → Balance RM4,700 → Wagering requirement: RM1,500 × 15 = RM22,500

A bonus may be voided if a member is found to have breached any related terms, including attempting to withdraw before meeting the wagering requirement, or using prohibited betting techniques such as hedging bets across markets to guarantee returns without genuine risk.

Member Conduct and Permitted Use

slotsmy members are required to use this platform responsibly and in good faith. The following are strictly prohibited:

• Use of automated software, bots, scripts or other tools that unlawfully influence game outcomes.
• Attempts to access restricted areas of the platform or to exploit any technical vulnerabilities.
• Colluding with other players to cheat the system or manipulate game outcomes.
• Use of funds obtained through illegal means for the purpose of deposits or betting.
• Evading or attempting to evade the identity verification (KYC) process required by slotsmy.

Any of the above violations may result in immediate suspension, seizure of account balances and, where necessary, legal action.

VIP Programme and Loyalty Rewards

slotsmy values loyal members through a VIP Programme consisting of five (5) tiers. Each tier provides a different weekly cashback benefit:

• 🥉 Bronze — Weekly cashback of up to 0.2%
• 🥈 Silver — Weekly cashback of up to 0.5%
• 🥇 Gold — Weekly cashback of up to 0.7%
• 💎 Platinum — Weekly cashback of up to 1.0%
• 🏆 Diamond — Weekly cashback of up to 1.2%

Progress between tiers is determined based on ongoing betting activity. VIP privileges such as cashback, exclusive promotions and support priority are subject to the specific terms of each tier, which may be updated from time to time.

Liability Limits and Disclaimer

slotsmy provides its services on an "as is" basis. Our platform makes no guarantee of continuous uninterrupted availability, although best efforts are made to ensure system reliability.

slotsmy will not be held responsible for any losses incurred as a result of individual betting decisions, technical disruptions beyond our control, or third-party actions affecting transactions. Users bet at their own risk.

Account Closure and Self-Exclusion

Members who wish to close their account may contact the slotsmy support team at any time via 24/7 live chat or by email at [email protected]. Closure requests will be processed once all compliance requirements have been met.

For members who feel they need a break from gambling activities, slotsmy provides the option of temporary or permanent self-exclusion. During an active self-exclusion period, the account cannot be used for any betting activity. This is part of our commitment to responsible gambling.

Governing Law and Dispute Resolution

slotsmy operates under a valid international licence and conducts its operations in accordance with the guidelines of the relevant regulatory authority. These terms are governed by the laws of the jurisdiction that regulates slotsmy's licence.

In the event of a dispute relating to a transaction, game outcome, or any matter connected to the use of the platform, members are required to first contact the slotsmy support team for internal resolution. Our team will address complaints within a reasonable timeframe and provide a transparent and fair response.

Decisions made by slotsmy management after going through the internal resolution process are final, unless there is a clear breach of these terms themselves.

Contact Us

If you have any questions regarding these terms and conditions, the slotsmy team is ready to assist through the following support channels:

• Live chat available 24 hours a day, 7 days a week in Malay and English.
• Support email: [email protected]

Our team will respond promptly and ensure every enquiry is handled professionally and transparently.